How to Save Costs While Growing Your Business - a Winning Formula !
- By Didier Delmer
- Published 27/04/2008
- Finance
- Unrated
Didier Delmer
- Serial Entrepreneur in the High-Tech & Service Industries,
- Expert in European Business Development,
- VP International at NewCom Inc (Nasdaq listed),
- Founder of Easy Consulting,
- VP @ High-Tech Business Club,
- Founder of Portail des PME,
- Investor @ Clean du Bouquet,
- Founder of Entrepreneurs and Co,
Some products and services are essential for doing business, making sure that you meet your client’s expectations and are considered far better than just 'good' !
It doesn't have to cost the earth to present a strong image but ensure that you do put aside part of your time and budget to have the fundamental resources in place.
Must-have's for any business include a website that looks professional – it doesn't have to be overly complicated or huge but must be clear, easy to navigate and invites your potential customers to contact you.
Another essential requirement is the making sure that at the times you are open, your telephones are always answered by a real person so you don’t lose business to competitors. One cost effective solution is to use a business phone answering service who will answer your calls in your company's name, take orders, answer enquiries - and usually for a small fraction of the cost of employing staff.
Once your customers come rolling in, it is vitally important that you keep them !
There are loads of Customer Relationship Management (CRM) databases that are available at a reasonable price and these can prove to be exceptionally useful for keeping up with your customer’s and suppliers needs, problems and requirements.
It doesn't have to cost the earth to present a strong image but ensure that you do put aside part of your time and budget to have the fundamental resources in place.
Must-have's for any business include a website that looks professional – it doesn't have to be overly complicated or huge but must be clear, easy to navigate and invites your potential customers to contact you.
Another essential requirement is the making sure that at the times you are open, your telephones are always answered by a real person so you don’t lose business to competitors. One cost effective solution is to use a business phone answering service who will answer your calls in your company's name, take orders, answer enquiries - and usually for a small fraction of the cost of employing staff.
Once your customers come rolling in, it is vitally important that you keep them !
There are loads of Customer Relationship Management (CRM) databases that are available at a reasonable price and these can prove to be exceptionally useful for keeping up with your customer’s and suppliers needs, problems and requirements.