Entrepreneurs and Co : Internet, European and International Business Development Consultant for Entrepreneurs and Small Businesses - http://www.entrepreneurs-and-co.com
Communication Skills for your Business Online and Offline
http://www.entrepreneurs-and-co.com/articles/270/1/Communication-Skills-for-your-Business-Online-and-Offline/Page1.html
Didier Delmer

"Who are we ?"

Company Profile :


Entrepreneurs and CO Ltd

145-157 St John Street - London EC1V 4PY

Chartered Accountants & Business Advisers, at Entrepreneurs & Co (ENC), we appreciate the value of working together as a team.

Because the flow of ideas is encouraged at ENC and everyone feels free to express their opinion with regard to work related matters it has by the very nature of being, created a dynamic work environment. As a team we all recognise our responsibility in making Entrepreneurs and Co what it is.

The reputation of the whole firm is in the hands of each individual and we are proud of being part of such a strong team. Together we encourage and motivate each other in a dynamic environment so that as a team we can provide innovative and profitable solutions for individuals and businesses.


Services

Every client is unique and deserves a unique service. Our philosophy is to put our clients first - to understand their situation and provide a first class service tailored to their specific needs.

Because we establish a one-to-one relationship with each client we are able to offer timely, individual advice on how to improve your business or personal finances.

As leading edge accountants we have developed the traditional bookkeeping, auditing, and accounting services into innovative client-focused services that provide not only all the reliable background support you would expect from a professional firm but also forward-thinking advice on how to improve your situation.

We have also developed a new range of accounting services to meet the needs of modern businesses, including a comprehensive business advisory service. Whether you need help with growing your business or advice on optimising your personal or family finances, we are here to help you get the best results.

 
By Didier Delmer
Published on 1/04/2009
 
You run a small business, so you need to be a good communicator and have skills to convince customers and partners.

Brand Awareness starts with good communication
Communication plays a part in almost every aspect of your business, so being able to communicate well can boost your overall performance.

Good communication is essential to building a cohesive and effective team. Good communication skills are essential to managing the performance of your team members, and if you know how to communicate well to large groups you can minimise the risk of industrial problems developing in your workplace.

Communication skills can be particularly important during times of higher workplace stress, for example during downsizing, where good communication is an essential part of change management.

You also need to communicate well to build and maintain effective relationships with your suppliers and clients. Communication skills are crucial to dealing with customer complaints effectively and limiting any negative word-of-mouth about your business. You can draw on communication skills when you assess the effectiveness of your marketing campaigns.

The first step in good communication is to listen effectively.

Today’s trend is away from top-down management, where decisions and policies are proclaimed from above. Good managers now consult a lot with their teams, using them as a resource for information and suggestions.